# 安装器问题合集

{% tabs %}
{% tab title="打开安装器提示菜单不可用" %}
![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2FsYlj5KCLyzfXEBEdLiv1%2F1.png?alt=media\&token=2c06100b-3551-4c29-9ba7-be89937df278)

![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2FSvdpYkG77cKwMx50kofn%2F2.png?alt=media\&token=cd29b58c-58e2-48da-a812-62dae8443922)

{% hint style="warning" %} <mark style="color:orange;">**这是安装器连接不上服务器**</mark>
{% endhint %}

**解决方法:**

> **卸载杀软关闭自带杀毒，`鼠标右键管理员`打开安装器，或者`检查网络`，然后`重复打开`几遍安装器**
> {% endtab %}

{% tab title="安装器错误提示" %}
![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2FP7eMR3M0FapDbRFnEYKE%2F1%20\(1\).png?alt=media\&token=541127cd-7e99-4712-bfe5-6daccc511adb)

**解决办法**

**售后群下载运行库**

![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2FWtQNbQzkpJtuf1CxWFIf%2F2%20\(1\).png?alt=media\&token=58a371e6-f41a-42a8-a803-964eb565c1b3)
{% endtab %}

{% tab title="打开安装器提示核心dll与支持库不匹配" %}
![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2F5oaAu3nVnS2BnXNoZt60%2F3.png?alt=media\&token=8b58e83f-a896-48e5-8177-b014a68132d1)

**若出现上方提示**

[**点击下载dll文件**](https://hzmod.lanzouw.com/is2ZUw4z18f)

**把这个dll放到安装器&#x20;**<mark style="color:orange;">**`同目录`**</mark>**下运行安装器**

**不知道什么叫&#x20;**<mark style="color:orange;">**`同目录`**</mark>**&#x20;就都放在桌面即可**
{% endtab %}

{% tab title="安装器提示乱码" %}
![](https://1382592200-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YXEHggLzaiKwZjRSOD4%2Fuploads%2FHs4puITHFLLRGe5lda6N%2F4.png?alt=media\&token=e7ff6660-945d-4a3e-9c61-c0998fe3b2d4)
{% endtab %}
{% endtabs %}